Aktrea - Terms of Service 2020

1. Acceptance of Terms of Service

The System that you are currently accessing, which may include related games, simulations, platforms (such as Gameplan and Design Thinking Platform), calculations and interactions, apart from other content and knowledge, (herein referred to as “System”) is developed and published by Aktrea Capital Pte Ltd (“Aktrea”). All Intellectual Property (“IP”) Rights are exclusively owned by Aktrea and its licensors, other than where such IP is from publicly available sources.

You, the user of the System (herein referred as “You/you”), are advised to read these Terms of Service (“Terms of Service”) carefully and agree to them prior to accessing and using the System. Your use of the System, website and /or any other information provided by Aktrea herein and otherwise and any Systems that you use in connection with this are governed by these Terms of Service (“Terms of Service”).


These terms and conditions are applicable to you even when, you use our System under the Aktrea Pilot Program where “You” also refers to the authorized users registered with us for using our System. These “Terms and Conditions” will also be applicable to you when you use our System by way of our subscription plan.

Please note that the terms and conditions related to privacy and protection of your personal information are governed by the Privacy Policy provided in the Login Page (“Privacy Policy”). You hereby confirm that you have read and accepted our Privacy Policy.

2. Contact details of Aktrea

Aktrea Capital Pte Ltd
#02-01 One Fullerton
1, Fullerton Road
Singapore 049213
Contact: contact@aktrea.com

3. Usage of the System, and License Rights

Aktrea has the right to provide the System as it deems appropriate, including the right to amend the System. If access to the System requires changes in your operating environment, you shall make such changes at your own expense. Aktrea aims, on a best efforts basis, to notify you of any substantial changes that could materially affect the use of the System with a reasonable notice period.

Aktrea may suspend the System where necessary- for example, for installation, amendment or maintenance work; if laws, regulations or authorities so require; or if there are other justifiable reasons for suspension. Aktrea aims to ensure that the suspension is as short as possible. Aktrea has the right to terminate the System at its sole discretion. If any suspension or termination of the System occurs, Aktrea aims to reasonably notify you of such occurrences beforehand.

You agree to use the System in a manner that does not cause harm to Aktrea, other users or third parties. Aktrea reserves the right to terminate or restrict your access to the System without prior notice if you violate these Terms of Service or if you abuse the System or load the System to an unusual extent. Aktrea is entitled to prevent access to the System if it has reason to believe that you are engaged in illegal activities or compromise other users' or Aktrea's data security or privacy.

Aktrea may use subcontractors to fulfill its obligations pertaining to the System and/or these Terms of Service.

Subject to the terms and conditions of this agreement, Aktrea grants you a non-exclusive, non-sublicensable and non-transferable right to use the System. You are not granted any rights to rent, lease, reproduce, modify, adapt,

create derivate work, reverse engineer, or distribute, or sell the System to any third party unless approved by Aktrea. Also, your right to use the System exists only till the duration of your subscription plan, if using the System on a subscription basis.

Selling, distributing or sublicensing the System to your customers for earning profit will require the purchase of transfer or sublicensing rights from Aktrea.

4. Registration after completion of a Free Trial

You are required to provide Aktrea with an email id, and other necessary details such as your contact number, name of the organization or company in which you are currently working, and other required information to complete your registration for the Aktrea Pilot Program.

The information provided by you in this regard shall be accurate, complete and up to date.

5. Products, Payment and refund

By making the payment of the amount agreed between You and Aktrea, and then accessing the System, you obtain access to certain products (herein referred to as “Products”) of Aktrea which may include business training programs in the form of computer games and simulations for but not limited to educational, recreational, interactional, evaluation or contributory purposes.

You agree that You will pay Aktrea for the Subscription Plan chosen by you for using Aktrea Products which will be final and non-refundable. In case, You terminate your "Annual Subscription Plan with Monthly Billing Cycle" before the plan expires, in such case, You will be still liable to pay for the annual commitment.

6. Content

Aktrea has created the System and related products with one more of the following objectives:

The content and the material in the System and Products (collectively referred to as “System Content”) herein can be derived from any of the following sources: Aktrea sources (referred to as “Aktrea proprietary content”), public sources (referred to as “Public content”), licensed from an owner of the System (“externally licensed content”) or your Company or Employer (referred to as “Customer proprietary content”).

Aktrea takes reasonable efforts to provide you with System and Product information that are as accurate as possible. Aktrea does not, however, warrant that the System or Product information or other content on the System is accurate, reliable, complete or error-free.

Any System content cannot be reproduced by you in any manner.

7. Your Data and Content

Subject to the terms and conditions of this agreement, Aktrea allows you to upload, submit or store your “Customer data or content” which may include videos, photos, images, audio, music, sounds, videos on our System. It can also include your personal data that is required at the time of registration such as your name, email address, contact number, country of residence and other similar sensitive data.

Aktrea claims no ownership over the “Customer Data or content” uploaded by you on our System, and you will remain the sole owner of the same. Aktrea will not use such customer data or content except as provided herein, without your written consent. In short, what belongs to you stays yours.

8. Security of Data

You are required to keep your user ID, password or license keys provided by Aktrea confidential and to not share such information with any unauthorized person. You are responsible for any and all actions taken using your accounts and passwords, and you agree to immediately notify Aktrea of any unauthorized use which you become aware of.

Aktrea shall take reasonable measures to keep the System safe from cyberattacks but at the same time cannot guarantee that our platform will be error free or will function without any technical glitches all the time or that uploading your data will always be secure or that unauthorized parties will never be able to defeat our security measures.

9. Ownership and Intellectual Property Rights

Aktrea (or its licensors) shall own all rights, title and interest in and to the System as well as any material in or provided through the System, including any copyright, patent, trademark, design right, trade secret and any other intellectual property rights (collectively referred herein as “Intellectual Property Rights”) other than the Customer Proprietary content, Public content or Externally Licensed content.

Where Customer proprietary content has been used, a separate agreement has been put in place between Aktrea and the owner of such content which allows the use of such content in the System or Products.

You acquire no ownership rights by using the System. You are granted no rights to remove Aktrea’s logo, watermarks and other similar related items from our System and replace them with yours.

10. Storage Limit

In case, your usage of the System is on a subscription basis, Aktrea sets pre-defined storage limits on your uploads of data/content while using our platform. These limits are determined by your chosen subscription plan. Your storage limit will depend upon the types and number of files uploaded by you. You may write to Aktrea about altering this limit.

11. Restrictions on Trial Logins

Restrictions on what you can use the System for with a trial login such as but not limited to the number of designers, users, and learning programs are specified in the email with details of your trial login.

12. Feedback

In connection with your use of the System, you may provide Aktrea with suggestions, ideas, reviews, comments, questions or other information and/or material regarding the System (“Feedback”). After providing Feedback to Aktrea, you continue to retain any Intellectual Property Rights to the feedback so provided. You grant Aktrea and its partners a worldwide, perpetual, irrevocable and royalty-free right and license to use, copy, amend, modify, translate, further develop and make derivative works of the Feedback. You also acknowledge that you give to Aktrea, without charge, the right to commercialize your Feedback in any way and for any purpose. Aktrea has no liability for any loss or damage suffered by you as a result of the disclosure or use of such feedback.

You agree not to provide Aktrea with Feedback that is subject to a third-party license that requires Aktrea to license their System or the material contained therein from third parties because Aktrea includes your Feedback in the System. Further, Aktrea does not solicit or wish to receive any Feedback from you that is deemed confidential or proprietary, unless specifically so requested by Aktrea. Any Feedback submitted by you to Aktrea will be deemed non-confidential or non-proprietary, unless Aktrea has specifically stated otherwise.

Notwithstanding anything to the contrary, the protection of your personal data is at all times subject to Aktrea’s Privacy Policy.

13. Our Warranty and Limitation of Liability

Under this Terms of Service, you shall be liable and agree to indemnify Aktrea and third parties for and against all damages, which are caused by your unlawful behavior or breach of these Terms of Service. For instance – you cannot use Systems to promulgate any issue which is discriminatory, defamatory, abusive or derogatory to any nation, community, government, individual, religion, enterprise, company, corporation, and the like. Promulgating any such issue through usage of Aktrea’s Systems is solely at your own discretion, and Aktrea shall not be liable for any damages arising out of it. In such cases, you will be held personally liable for all damages.

All information and the System and System content are provided on an “AS IS” and “AS AVAILABLE” basis and Aktrea makes no representation to the accuracy or completeness any such information provided herein or otherwise. Aktrea does not promise you that the System will be uninterrupted, timely secure or error-free.

You are recommended to not take any legal or business decisions based on such information and instead take the advice of appropriate legal or business experts before taking such decisions. Aktrea shall not be held liable for any loss incurred for any such decisions taken based on information provided by Aktrea

Aktrea shall not be liable for delays, interruptions, service failures and other problems inherent in use of the internet and electronic communications or other Systems outside the reasonable control of Aktrea.

Aktrea shall not be liable for direct or indirect damages caused by a possible delay, a change or loss of a service, product or material transferred through the System. Aktrea shall not be liable for direct or indirect damages caused by interruptions and disturbances including loss or delay of data or changes in data due to technical defects or maintenance. Further, Aktrea disclaims any liability for direct or indirect damages caused to you by harmful programs (viruses, worms or the like) or incorrect content in the System. Aktrea bears no liability for damages caused by you or by a third party.

The maximum liability of Aktrea for the loss of your Customer Data or Content uploaded on our System is limited to the amount paid by you for the Product or paid for your current subscription, as the case may be.

14. Possibility of taking offence to any System content

Aktrea makes no representation to the accuracy or completeness of any information herein or otherwise provided by us. This information is subject to change without notice.

This System and System content, including but not restricted to various situations, behaviors, illustrations and characters depicted, or choices made by you while accessing the System, or content displayed, is for educational purposes only and to an extent, intended to illustrate different situations and behaviors.

The main purpose of the System is to provide education and learning. Sometimes, situations, case studies, role-plays, illustrations, characters and material could depict scenarios in real-life for illustration and learning. These scenarios could be construed by some individuals as being discriminatory, insulting, demeaning or distressing. It is not Aktrea’s intention to cause such reactions, and Aktrea bears no responsibility for views expressed, sentiments and opinions that might affect you or other users of the System during, and after access to the System.

The System and System Content has been created in good faith and you will be wholly responsible for any repercussions of incidents during and related to the use of the System by you, your associates and your colleagues

System content is not intended to offend any person, race, religion, practice, faith or belief, community, nationality, gender, orientation, ethnicity or any other categorization that may or may not exist.

By accessing the System, you agree to indemnify Aktrea against any possible legal, civil or any other action on account of discrimination or intent to malign. Any offence caused, or any sentiments hurt is purely coincidental and any resemblance of any of the characters depicted in the System to any person living or dead is deeply regretted.

15. Disclaimer for impact of System content

The System content provided herein (videos, audio, simulations, texts etc.) represent proprietary information and products of Aktrea Capital Pte Ltd and its associates and affiliated companies (“Aktrea”) and may not be reproduced or disseminated in any form without our written consent unless required for judicial or administrative proceedings. The scenarios provided here may resemble possible real-life scenarios and are meant for educational or training purposes only. Such scenarios are based on our interpretation and should not be taken into consideration for forming or taking any action, legal opinion or legal decision. Aktrea takes no responsibility for any such action, legal opinion or decision and requests that you consult appropriate legal or trained personnel before making any such decisions. Any resemblance of the fictitious storyline and characters to real-life events and characters is purely coincidental. We make no representation to the accuracy or completeness of any information provided by us. Aktrea will bear no responsibility for any consequences, financial or otherwise, for any action taken by you based directly or indirectly on the information provided herein.

16. Disclaimer for Performance of the System

Aktrea has developed the System with a view to provide you the best user experience. But, at the same time, Aktrea cannot make a commitment to you that the System will work as required all time without any disruption. Aktrea cannot predict when issues may rise with its System. These issues may arise due to cyberattack by any third party or any issue with the network or any technical issue with your electronic device. Aktrea will not be liable for such kind of unforeseen technical glitches.

17. Links to Third party sites

The System may contain links to sites, which are owned or operated by third parties (“Third Party Sites”). Aktrea shall not be responsible for any content or products or services offered by third parties. Further, the content on Third Party Sites may be subjected to separate terms of service and/or privacy policies, the contents of which Aktrea recommends you review.

18. Force Majeure

A force majeure event shall discharge Aktrea from its obligations with respect to the System when the said event prevents or unreasonably impedes the performance pertaining to the System. Examples of force majeure include but are limited to fire, earthquake, flood, explosion, strike or other stoppage of work, orders of public authorities, disruption of energy supplies, shortage of raw materials or equipment, disruption of cable or other data communications caused by or arising from outside factors, or other comparable causes that were not foreseen and that could not reasonably have been prepared for in advance.

Aktrea shall seek to announce force majeure through the System immediately whenever such announcement is possible.

19. Amendments, Termination of use, and Suspension of your subscription

Aktrea has the right to amend these Terms of Service at its own discretion. Aktrea delivers the amended Terms of Service to you or your Employer/Company via the System or some other suitable means at its discretion. While an attempt will be made to separately notify you of any change to the Terms of Service, you are requested to check for any changes to the Terms of Service when you use the System. Your continued use of the System after such amendments have been made shall be deemed as your acceptance of the amended Terms of Service.

In case, you are of the opinion that the amended terms and conditions are not just and appropriate, and if you and Aktrea do not agree otherwise in writing, your right to use the System shall terminate on the date the amended Terms of Service enter into force.

In case, you are of the opinion that the amended terms and conditions are not just and appropriate, and if you and Aktrea do not agree otherwise in writing, your right to use the System shall terminate on the date the amended Terms of Service enter into force.

Aktrea may also at its discretion notify you of amendments and make the amended Terms of Service available without prior notice upon the next time you access the System and make it conditional for continued use of the System by you to specifically accept the amended Terms of Service (for example by clicking “Accept”). If you

choose not to accept the amended Terms of Service made available to you in accordance with this paragraph, your right to use the System shall terminate immediately.

If, at any time, any provision hereof becomes illegal, invalid or unenforceable in any respect under the law of any jurisdiction, the legality, validity or enforceability of the remaining provisions shall in no way be affected or impaired thereby. The invalid provision shall be replaced by a valid one which achieves the original purpose and commercial goal of the valid provision to the extent possible.

If you are using the System on a subscription basis, in such cases, Aktrea reserves the right to suspend your subscription any time you violate the terms and conditions of this agreement. Aktrea may or not provide prior notice before suspending your subscription, as the case may be (such as for banned content).

In case, you breach the terms and conditions of this agreement repeatedly, your subscription shall be suspended without providing any prior notice.

Aktrea also reserves the right to suspend your subscription, if any content uploaded by you is found to be defamatory, abusive or coercive or otherwise infringes others’ legal rights.

20. Support and maintenance for active paid subscriptions

Aktrea will provide the support and maintenance services to you for resolving any technical issue while using our platform during the period for which you have paid the subscription fee. The pattern of this support and maintenance may be modified by Aktrea from time to time to reflect process improvements or changing practices.

Nothing in this System, including presentation, material, course or discussion is intended to be investment, behavioral or any other form of advice.

21. Retention Period

Aktrea may not delete Customer Data or Content immediately after the end of your subscription when you use the System on a subscription basis. Aktrea reserves the right to retain the same for up to 30 days after the expiration of your subscription plan. This allows customers a time window to address any potential administrative issues. Should you desire that your content be deleted sooner, you may do so by writing to Aktrea.

22. Applicable laws and settlement of disputes

These Terms of Service and the contractual relation related thereto shall be governed by the laws of the Republic of Singapore. Any dispute arising out of these Terms of Service or the contractual relation related thereto will be attempted to be settled amicably. If no agreement is attained, the dispute shall be settled in the Courts of Singapore.

Aktrea Privacy Policy and Cookies Statement 2019

1. Background and our commitment to your privacy

Aktrea Capital Pte Limited and its subsidiaries and affiliates ("Aktrea") are committed to respecting your privacy. This Privacy Policy and Statement of Cookies (referred herein as the "Privacy Policy") discloses our privacy practices and expresses our commitment to keep you, the user (“You”) informed of the information that we collect and how this information can be used with respect to the System that you are currently accessing, which could include related games, simulations, calculations and interactions, apart from other content and knowledge (referred herein as “System”).

The System is developed and published by Aktrea. All Intellectual Property (“IP”) Rights are exclusively owned by Aktrea and its licensors, other than where such IP is from publicly available sources.

Your use of the System, website or any other information exchange media, made available by Aktrea are governed by the Terms of Service (“Terms of Service”) link given in the login page.

2. Scope

This Privacy Policy applies to and governs data collection and usage of the System by you. The System, including the content, features, and any microsites, blogs and discussion groups may be hosted by Aktrea or by third party service providers that collect personally identifiable information and perform other tasks on behalf of Aktrea ("Branded Sites"). These Branded Sites are also governed by this Privacy Policy.

The System may also be in the form of a mobile or device Application (“App”) which may be available and hosted on servers of other service providers which may include platforms and App services such as but not limited to those offered by Apple Inc., Google Inc., Microsoft Inc., Amazon Inc. and Facebook Inc. While data procured by Aktrea through the usage of these Apps will be governed by this Policy, Aktrea cannot vouch for the privacy of data secured through such platforms as provided by service providers, since the service providers themselves each have a separate Privacy Policy that you should review prior to using the Apps on such platforms.

3. The information we collect and how it is used

You make the decision whether or not to proceed with any activity that requests personally identifiable information, but please be aware that if you choose not to provide the information so requested, you may not be able to complete certain transactions with Aktrea.

Sometimes, such as when you register for a service, order a product or make other requests or inquiries, we will ask for specific information about you in order to provide that product or service to you or respond to your requests or inquiries. We may collect certain personally identifiable information such as but not limited to contact information, including your name, e-mail address, work and home telephone numbers, fax number and a physical postal address. We may also collect information regarding your personal or professional interests, demographics, past experience with Aktrea products and services, detailed contact preferences or other personally identifiable information. We may use any information that we collect, including personally identifiable information, to tailor subsequent communications to you, including marketing and promotional communications, to administer and operate the System and our business and to provide and continually improve Aktrea’s offerings. We may share information that we collect, including personally identifiable information, with resellers or other third parties in order to support and/or market Aktrea products and/or services to you without your explicit consent for the same. These resellers or third parties will be bound by this Policy. We do, however, provide our users a choice as to whether or not they would like to receive marketing or promotional communications. Please see Section 5, Choice.

Users may from time to time receive up-to-date information on products and services via our e-mail newsletter. Users may opt-out at any time from receiving these communications. Please see Section 5, Choice.

We may also periodically conduct business and individual user surveys because they provide us with important information that helps us to improve our products and services. Participation in such surveys is completely voluntary. Any personally identifiable information submitted in response to a survey will remain strictly confidential, subject to the provisions of this Privacy Policy.

Some of our systems enable you to create and delete games and simulations for training or educational purposes for a period agreed between Aktrea and you. Aktrea may at its discretion retain information provided by you at the time of creating such games and simulations, such as your company name, country, sector of business, and your data points provided while using or creating these games and simulations. Aktrea will not disclose, sub-license, claim ownership of, or advertise such specific information but will use it solely for analysis of aggregate industrial standards in a country and in a particular sector without making any reference to any company or user.

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, referring pages, date/time stamp and click stream data. We use this information to administer the System, to track users' movements around the System, to gather information about your learning and engagement, and to gather demographic information about our user base as a whole.

We provide access to a chat function to discuss issues and matters with our Customer Team. If you use our chat function to discuss issues with our Customer Team, you will be directed to a third-party host to facilitate the chat. This Privacy Policy governs the collection and use of information collected within the chat area and via other online forums made available on the System. If you choose to register for one of our Webinars, you will be directed to either a third-party site such as regform.com or an Aktrea maintained site. However, please note that our Privacy Policy only governs the collection and use of the data collected on the System.

Our System could include social media features, such as Facebook “Like” button Widgets and “Share” buttons. Our System could provide access to chat and social functions, where you could discuss internal or external issues with you colleagues and other users. Please note that the same data privacy and security applies to this information as well. These features may collect your IP address, which page you are visiting on the System, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our System. Your interactions with these features are governed by the privacy policy of the company providing it.

Data you submit online may also be combined with other information you provide through other means of communication, such as postal mail.

4.(a) A special note about Institutional Customers

If you are accessing this System because of a training or other program of your employer or affiliated enterprise (“Institutional Customer”), your actions, inputs, chat data, and work on or using the System including but not limited to hours worked, areas accessed, performance evaluation, scores and choices (collectively referred to your “Performance”) may be shared with the Institutional customer only in case there is a separate agreement between Aktrea and the Institutional customer, and not otherwise. In case you do not wish for your Performance to be shared with the Institutional customer, kindly let the relevant representatives of the Institutional customer know, so that they can inform us accordingly. Only on the receipt of written instructions from such authorized representatives of the Institutional customer, will we exclude such reports related to your Performance from being submitted to them.

4.(b) A special note about Cookies

Some pages of the System use cookies. Cookies are small pieces of software which are issued to your computer or device and which store and sometimes track information about your use of the site. Our cookies do collect or store your personally identifiable information, but we don’t share such information to any other party unless agreed upon by you or as per clause 4(a). By using the System, you consent to our use of cookies as explained below.

Most of our cookies are necessary for operation of the System or service that you request as a user of the System, such as to remember text you may have entered when you navigate back to a page in the same session. We also use cookies to provide optional features and functionality that you may access on the System. For example, a cookie can help us identify whether you have downloaded software in the past that allows you to access a white paper so that you won't have to download it again. We use cookies to customize and personalize the System based on preferences you may have expressed either directly by selecting an option or setting or indirectly by your prior use. We also use cookies that collect information about how you use the System to analyze and optimize the performance of the System in order to give you a better user experience. In some cases, particularly with respect to measuring and analyzing performance of the System, cookies may be placed by our third-party service providers.

We and our third-party partners may also employ web beacons or clear gifs (a.k.a. web beacons/web bugs), images and scripts that help better manage content on the System. Web beacons are tiny, clear graphics that are embedded invisibly on web pages. They are used to understand and monitor online movements of users so that we may better understand and improve their experiences on the System. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are not stored on a user's computer or device.

When you click on a link to an external web site or third-party resource (including embedded widgets similar those provided by Facebook and Twitter), the third party may place a cookie from its own site. Aktrea does not control the dissemination of these cookies. You should check the relevant third-party web site for more information about these cookies.

Like other aggregated information from the System that does not identify individual Users, we may analyze and share non-personally identifiable information collected through cookies with third parties, such as Aktrea subsidiaries, affiliates, business partners, service providers, in marketing materials and in public disclosures.

Most web browsers automatically accept cookies but, if you prefer, you may take certain steps to control the use of cookies by modifying your browser to reject cookies or to notify you whenever a cookie is sent to your hard drive. You can learn more about cookies and ways to manage them athttp://www.allaboutcookies.org/. Please be aware that restricting cookies on the System may impact the functionality and performance of the site.

5. Choice

We may use your personally identifiable information for purposes not directly related to products and/or services you have requested or other requests or inquiries you have made, such as to send you e-mail communications, Aktrea's newsletter, information on new products or offers and information from Aktrea's partners unless you direct us not to do so by opting-out at the point where the information is collected. Additionally, you may opt-out from use of your personally identifiable information collected online for the purpose of sending such marketing or promotional communications at any time by sending an e-mail to contact@aktrea.com or by following, where available, the unsubscribe instructions contained within each of the newsletters or promotional communications you receive.

6. Sharing of Information

Unless Aktrea has your permission or is required by law, or as otherwise set forth in this Privacy Policy, will not sell, rent, lease or otherwise provide your personally identifiable information to others, except in order to provide you with the products and services you request or as explained in Section 4(a) above. Aktrea will only share the personally identifiable information provided by you online with other Aktrea affiliates, resellers or other marketers of Aktrea's products, Aktrea's partners and/or service providers who may be used to ship products, provide technical support, handle order processing, or otherwise act on Aktrea's behalf for the purpose of marketing and providing Aktrea products and services, administering and operating the System and our business and sending marketing and promotional communications. Aktrea will not share your information with its affiliates so that they may provide you with information about their own products and services and for other marketing and promotional purposes without your explicit consent.

Please remember that when you submit information to a discussion group or some other public or online forum, the information submitted will be deemed public information and will not be considered confidential or treated as such by Aktrea as other personally identifiable information you specifically provide to Aktrea, which is subject to this Privacy Policy. To request removal of your personally identifiable information from our blog or community forum, contact us at contact@aktrea.com In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why.

Also, as mentioned in Section 4(a), information related to your Performance shall be treated as confidential and can be shared with your employer or affiliated enterprise (referred as “Institutional Customer’) only if there is any express agreement for the same, and not otherwise. In case, there is an agreement for the same between Aktrea and your Institutional Customer, but you still don’t want your Performance to be shared with your employer, you can write to the representatives of the Institutional Customer for their confirmation. Once confirmed and any written instructions received from authorized representatives of the Institutional Customer regarding the same, Aktrea will stop submitting your Performance to them.

7. Links

Aktrea may provide you with links to other sites that are owned or operated by third parties. Please be aware that Aktrea is not responsible for the privacy practices of these sites. Aktrea does not endorse them or make any representations about them or any information, services, products or materials found on them. If you decide to access any of the third-party sites through links, we strongly encourage you to read their privacy statements.

8. Data transfer and security

Aktrea is a global company. Hence, we may provide company information to our worldwide offices. The personally identifiable information you provide may be transferred to other Aktrea offices or stored on servers around the world. Also, in certain countries, Aktrea's service providers and outside contractors might undertake the collection, transfer, storage and processing of your personally identifiable information. At this point of time, users' personally identifiable information is primarily stored on Systems in Singapore.

We will take necessary steps intended to safeguard personally identifiable information stored on our Systems from unauthorized access or disclosure. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot ensure or warrant the security of any information transmitted by you to us or from our online services, and you do so at your own risk.

9. How to access and correct your information

Aktrea strives to keep your personally identifiable information accurate and up-to-date. If you find any inaccuracies in your personally identifiable information and wish to amend, correct or delete the same, please contact us through one of the communication methods described below in Section 14, Contacting Us. Aktrea will respond to requests to update personally identifiable information within 30 days of the reception of the request.

To opt out of all future marketing and promotional correspondence from Aktrea, please follow the unsubscribe instructions contained in the e-mail communications you receive. Your request will be met within 30 business days.

10. Notification of Changes

Aktrea reserves the right to make changes to this Privacy Policy. If we make any changes that result in the use of personally identifiable information in a manner different from that stated at the time of collection, we will first notify you via e-mail when available and provide you with the choice as to whether or not you will allow us to use your information in this different manner. In case, if there is a material change in our privacy practices that does not affect user information already stored in our database, a notice will be posted on the System notifying all users of the change.

11. Children

Aktrea does not knowingly collect personally identifiable information from users under the age of 13. Children under 13 should not send any information about themselves to Aktrea. If a child under 13 years of age, submits information through any part of the System, and Aktrea becomes aware that the person submitting the information is a child, we will attempt to delete this information as soon as possible.

12. Specific National or Regional Privacy Rights

Aktrea is a global company and has customers accessing the System from different parts of the world. In certain parts of the world, residents/citizens have the right to ask for certain information. We will do our best to fulfill such requests on a best efforts basis.

13. Acceptance of the Privacy Policy

By using the System, you signify your assent to our Privacy Policy. If you do not agree with this Privacy Policy, please do not use the System. Your continued use of the System and following posting/notification of changes to these terms will mean you accept those changes.

14. Contacting us with comments and concerns

We welcome your comments. If you have any questions or concerns about our Privacy Policy, please contact us: via e-mail at contact@aktrea.com. You can also write to us at any of our company addresses mentioned on our website www.aktrea.com.

If you feel that Aktrea is not abiding by this Privacy Policy, you should contact us by the means listed above.